Construction accounting, job costing, and inventory management are several common limitations. This is its own number because this is such a common rejection of the software.Īs mentioned QBO is not built to handle everything. This is so close to #4, it should almost be included there. The solutions move as fast as the vendors can create and support them and the integration issue is not solely Intuit’s responsibility. The burden to create and support the app is now on the vendor and the risk is spread out on the ecosystem. Just like apps for smartphones, each company can create an app to integrate into the platform. Implicit to creating this platform, Intuit is signaling that QBO is not intended to solve all the problems of every business. This functionality is completely different than using QBD. As a result of this, there are over 600 applications that integrate into QBO. The APIs are shared with the developers, and they can integrate into the software. QBO owns the platform on which the apps are built and designed for the platform. For comparison sake, QBO is the iPhone of the industry. QBD is the Blackberry of accounting software everything is contained within the application. You want to manage your entire business in QBO without utilizing any connected apps.Īs mentioned earlier, QBO not the same software as QBD. While the ability to access your accounting file anywhere is a selling point of QBO, if your staff can’t reliably access the internet from their rural home, this problem is not solved with the change. When transactions are slower because of the blue spinning wheel, it causes minor frustration for staff. QBO is subject to the speed and availability of the internet connection. You know cloud-based software is on the internet. You don’t like waiting on or still have trouble accessing reliable internet. When you have something that works, especially in something as critical to the business as the financial records, making a change from what works into something you don’t know how to drive really causes people to realize that they love the comfort of their known QBD software. QBD has been around for decades and it has not changed substantially in years. Knowing you have a secret software crush is a subtle thing and you may not really know until it’s taken away. (It is also forcing them to learn a new software as mentioned in #1.) QBO is a threat to their role as an expert. If you search out the loudest critics of QBO you will likely see they have expertise in QBD. QBD isn’t perfect but they are the experts in a known software. The gravitation toward what is known is such a powerful human tendency that this cannot be overstated.Īs anecdotal evidence, the people who hate QBO most are accountants who have been working on QBD for decades. This is cheating a bit as it is closely related to #1, but it is a point no one mentions. You really, really love QuickBooks Desktop. The logo is the same, but the software is not. What crushes users is the expectation they know how to use the software because the logo is the same. This can create duplicate transactions, complicate bank reconciliations and will drastically change the way the memorized transactions function. It relies significantly on the bank feeds, cleared transactions being automatically imported directly into the software as they clear the bank. Unlike QBD, QBO was built in the cloud and is functionally completely differently from the old program. QBO is more of a “cattle chute” guiding the user into only one or two ways of accomplishing a task whereas QBD seemed like there were many options from icons, to lists and to do the same option. Just because you like QuickBooks Desktop, that does not mean you will like QuickBooks Online. QBO and QBD share the same logo and are both owned by Intuit but the software is completely different. QuickBooks Desktop (QBD) and QuickBooks Online (QBO) are not the same product.ĭue to the overwhelming US market share of QuickBooks Desktop (QBD), many users are migrating from QBD to QBO. Here are 12 reasons you might just hate the software. QuickBooks Online might be a great option. You need to get out of that desktop software, retire the server and let someone else deal with the hardware management. You also see the cloud is used for everything. You just went through the pandemic and realize the future is not going to be like the past.Ĭonnectivity is improving, you need to hire staff and realize many great employees want to work remotely. You’re looking to make the jump to cloud accounting and are considering QuickBooks Online (QBO). Twelve Reasons You May Hate QuickBooks Online
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